Help Desk

We're Here to Support Your Operations, Every Step of the Way

At RK Valve Industries, we understand that reliable products require reliable support. Whether you need technical documentation, installation guidance, troubleshooting assistance, or order-related help, our team is ready to respond quickly and professionally.

Our goal is to ensure your valves, fittings, and industrial components operate safely, efficiently, and without interruption.

Technical Assistance

Our engineering team is available to help with:

  • Product specifications & compatibility guidance
  • Installation instructions and best practices
  • Material selection & pressure/temperature ratings
  • CAD models, drawings, and technical documents
  • Safety and maintenance recommendations

If you need engineering support, please submit the request below.

Downloadable Resources

Quickly access the most commonly requested documents:

  • Product Catalogs
  • Technical Data Sheets (TDS)
  • Installation Manuals
  • Material Test Certificates (MTC)
  • Warranty Information
  • Compliance & Certification Documents

If you require a specific document not listed here, contact us anytime.

Troubleshooting & Maintenance

Our team can guide you through:

  • Identifying performance issues
  • Diagnosing leaks, pressure drops, or flow restrictions
  • Selecting replacement parts
  • Preventive maintenance schedules
  • Material degradation concerns
  • Application-specific recommendations

We prioritize uptime and operational reliability for all our clients.

Order & Warranty Support

For inquiries related to orders:

  • Order status
  • Delivery/Lead Times
  • Invoicing or documentation requirements
  • Warranty claims
  • Returns & exchanges

Please contact our customer service team and include your Order ID for faster processing.

Submit a Support Request

Use the contact form below to tell us what you need. Our support specialists will review your request and contact you with a solution.

Typical response time: within 24–48 hours.

Why RK Valve Industries?

  • 25+ years of manufacturing expertise
  • Reliable after-sales support
  • Fast response times
  • Strong technical knowledge
  • Customer-first service approach
Customer Support

Email : info@rkvalve.com
Phone : +1 (909) 947-5227
Hours : Monday–Friday, 9:00 AM–5:00 PM (Local Time)

Our support team typically responds within 24 hours on business days.